The Right System. The Right Results.
The #1 coaching program for pharmacy owners to increase customer loyalty, team engagement and profitability.
About Patti
Patti Mara is an author, international speaker, and business consultant who helps independent pharmacy owners increase customer loyalty, team engagement, and profitability.
As the creator of Independent Pharmacy Success Program™ (IPSP) she finds ways independent pharmacy owners can improve their operations by navigating the unique challenges of running a successful pharmaceutical business.

-Sandi White, Sierra Trade Trading Post





-Steve Ferman, Compunite Computers, Inc.





-Susan Bushell, AAMET International





-Brian Weaterdon, Aligning Wealth
Patti Mara’s Writing
Build a Successful Independent Pharmacy
Unleash your Team’s Potential for Success
Engaging and empowering your team is powerful for unleashing the potential of your team. By...
How to Make Your Team the Hero
Teamwork is an essential component of any successful business, and having a strong team of...
Are You Creating Certainty in the Minds of Your Customers?
As an independent business owner, it’s important to think about how you are engaging with your...
Podcast Interview: TURN YOUR TEAMS INTO HEROES & CUSTOMERS INTO RAVING FANS
I recently was interviewed by Major Daughter on MDN TV Podcast. We spoke about how to turn your...
Podcast Interview: Future Proofing Your Business
David Hatch of Leading with Integrity Podcast recently interviewed me regarding how to set...
Are you ready for your best year yet in 2023?
The challenges over the last several years have continued. As painful as the pandemic has been, it...
Up Solutions
Are you playing the wrong game of business? Most independent business owners are trying to compete against the big box national or international stores and are being squeezed on price – they are being commoditized AND playing the wrong game of business.
What’s interesting is the big box stores can’t play the independent’s game of business – creating value and relationship.
The challenge is we have fallen into the habit of treating our customers as transactions and focusing on sales rather than the solutions your unique business provides.
UpSolutions is a simple formula for both business owners and the front-line team members to position themselves as solution providers and trusted resources for their customers – enabling the business to stand out from the crowd, attract customers and increase profitability.
UpSolutions is the recipe for independent businesses to survive and thrive in a period of rapid change.