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Customer Loyalty: Let Them Grant You a Monopoly

Customer Loyalty: Let Them Grant You a Monopoly

What business is your absolute go-to place? I have some stores like this. I’m happy to make them a monopoly and give them all of my purchasing power. Why? They have a culture of customer loyalty. They completely take care of my needs. I don’t feel a need to shop...
Podcast Interview: Mac Attram, The Business Success Show

Podcast Interview: Mac Attram, The Business Success Show

I had the great pleasure of speaking with Mac Attram, the Founder of MindSpace Coaching, on his Podcast, The Business Success Show. How do we actually turn your team into heroes? Heroes that are serving and giving their best, creating a better business, a better...
There’s a High ROI When You Invest in Team Performance

There’s a High ROI When You Invest in Team Performance

Keeping an eye on your bottom line is key to staying in business. What do you need to invest to get the best return on that investment? You might think the answer is to purchase more ads or invest more in marketing, but – that’s not the full picture. Believe it...