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Featured Blogs & Recent Podcasts
REINVENTING DURING DISRUPTIVE TIMES
BY PATTI MARA
FREE
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Actionable tips and strategies to move forward in your business through crisis.
Staying Top of Mind
Staying Top of Mind with your Customers Marketing Alone is Not Enough! I was having a conversation with a business owner in Ireland recently and he...
How to Harness the Opportunity in Change
Especially When The Only Thing Constant is Change That the only thing constant is change is true whether we are talking about our behavior,...
Top 10 Ways to Increase Profit & Results in your Business Immediately!
Many businesses are struggling right now either because their customers are spending less with the recession, or because of being forced to compete...
A Curious Phenomenom
by Peter Gurney Every morning in America, thousands of well-intentioned people go to work and give rotten customer service. Millions more go to work...
Guidelines for Creating Customer Surveys
Understanding what is important to your customers, in particular your Target Audience customers, is your Profit Goldmine. If you are asking and...
Customer Complaints to Raving Fans
Complaints are one of the most challenging forms of customer communication, and yet they are often the most important. Complaints often deliver...
The Shifting Point
If you're a business owner, you're probably finding it harder and harder to make ends meet. If you're someone who wants to start a business of your...
How To End The Struggle
Do you ever feel like it's a real struggle to get ahead? If so watch this video explaining what's REALLY going on when we feel like things aren't...
Sales: A Paradigm Shift
One of the first New Business Rules involves shifting from a transaction-based sale to a relationship focus. Back in the old days, people had...
