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Featured Blogs & Recent Podcasts
REINVENTING DURING DISRUPTIVE TIMES
BY PATTI MARA
FREE
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Actionable tips and strategies to move forward in your business through crisis.
Innovate or Die
The only thing constant in life is change. This is true regardless of what we look at. Nature is always changing. Grass and flowers grow, die and...
The Secret to Producing Results
"One thing done equals money. Five things half-done equals no money" Mary Ellen Tribby It used to be that the limiting factor for growing...
The Power of Continuous Improvement
One of the challenges businesses always face is how to keep what they offer current and relevant. At one time a packaging business was offering...
Guidelines for Making Effective Decisions
We are faced on a daily basis with decisions and choices in our business. Sometimes the concern of making the wrong decision stops us from effective...
Not Your Fault, But it is Your Problem
All of your customer experiences are important because at each point of interaction you are either strengthening your brand, or you are taking away from it.Remember – the issue absolutely may not be your fault, but if it impacts your customers’ satisfaction it definitely is your problem!
Harnessing Marketplace Forces
The Power of Increasing Efficiency There are two main marketplace forces every business is dealing with right now – one is increased competition and...
Creating a Perception of Value – Your Competitive Advantage
If You Don't Clearly Communicate Value Your Customers Will Choose the Lowest Perceived Price! Have you ever price shopped on the internet before you...
Everything is Top Down in Your Business
How You Treat Your Team is How Your Team Treats Your Customers! Everything is Top Down in your Business. How you treat your executive team and...
Customers are Starving for Your Knowledge
Are You Missing Your Biggest Opportunities? Has this ever happened to you? A customer calls your company and ask for the price of your service and...
Indian MD’s Unorthodox Prescription
Innovative Hospital Cares for Nation’s Poorest – and Turns a Profit! That was the headline of a newspaper article in The Toronto Star on April 2nd,...
