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Featured Blogs & Recent Podcasts

Unlocking Success: The High Price of Neglecting Team Communication

Effective team communication is the backbone of any thriving organization. However, the true cost of overlooking a...

REINVENTING DURING DISRUPTIVE TIMES

BY PATTI MARA

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Actionable tips and strategies to move forward in your business through crisis.

Innovate or Die

The only thing constant in life is change. This is true regardless of what we look at. Nature is always changing. Grass and flowers grow, die and...

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Not Your Fault, But it is Your Problem

All of your customer experiences are important because at each point of interaction you are either strengthening your brand, or you are taking away from it.Remember – the issue absolutely may not be your fault, but if it impacts your customers’ satisfaction it definitely is your problem!

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Harnessing Marketplace Forces

The Power of Increasing Efficiency There are two main marketplace forces every business is dealing with right now – one is increased competition and...

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