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Featured Blogs & Recent Podcasts

+1 Mindset

Are you and your team hardwired to look for positive ways to improve your customer’s experience constantly? This simple...





Actionable tips and strategies to move forward in your business through crisis.

Staying Top of Mind

Staying Top of Mind with your Customers Marketing Alone is Not Enough! I was having a conversation with a business owner in Ireland recently and he...

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A Curious Phenomenom

by Peter Gurney Every morning in America, thousands of well-intentioned people go to work and give rotten customer service. Millions more go to work...

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The Shifting Point

If you're a business owner, you're probably finding it harder and harder to make ends meet. If you're someone who wants to start a business of your...

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How To End The Struggle

Do you ever feel like it's a real struggle to get ahead? If so watch this video explaining what's REALLY going on when we feel like things aren't...

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Sales: A Paradigm Shift

One of the first New Business Rules involves shifting from a transaction-based sale to a relationship focus. Back in the old days, people had...

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