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Featured Blogs & Recent Podcasts
REINVENTING DURING DISRUPTIVE TIMES
BY PATTI MARA
FREE
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Actionable tips and strategies to move forward in your business through crisis.
Podcast Interview: James Robert Lay – Banking on Digital Growth
It was such pleasure speaking with James Robert Lay, the Founder and Host of Banking on Digital Growth Podcast. An important note for employees that...
The World is Shifting to Customer-Centricity
What is a Customer-Centric Approach?
It’s putting your customer at the center of your business strategy.
How to Get Your Customers to LOVE YOU
Are you looking for a “shifting point” in your business? That piece of the puzzle that opens up a new level of results? I had the pleasure of diving...
Customer Loyalty: Let Them Grant You a Monopoly
With so many team members leaving their jobs, your team members need to know that you value their efforts. An entrepreneur with a business mindset in 2022 isn’t afraid to let their team members shine.
Podcast Interview: Mac Attram, The Business Success Show
I had the great pleasure of speaking with Mac Attram, the Founder of MindSpace Coaching, on his Podcast, The Business Success Show. How do we...
Podcast Interview: Anne Bachrach, The Accountability Coach™
The other day I joined Anne Bachrach, The Accountability Coach™, on her Podcast. Here are some of the questions that Anne asks during the episode....
Customer Service Tips for Success: Three Tips to Share at Your Next Team Meeting
With so many team members leaving their jobs, your team members need to know that you value their efforts. An entrepreneur with a business mindset in 2022 isn’t afraid to let their team members shine.
Business Mindset: How to Add Value for Your Clients Without Losing Your Team Along the Way
With so many team members leaving their jobs, your team members need to know that you value their efforts. An entrepreneur with a business mindset in 2022 isn’t afraid to let their team members shine.
Podcast Interview: Patti Mara: UpSolutions (Customer Experience Before it Was a Term)
In this episode of The Science of CX Podcast, I spoke with Steve Pappas about how I’m always looking for the “shifting point” whether in coaching or...
Podcast Interview: The Business Reinvention Blueprint
I had a wonderful conversation with Kevin McShan on his Let’s Have This Conversation podcast, talking about my Business Reinvention Blueprint. In...