What do you think about when you hear the word communication? Talking? Writing? Telephone? Email? Texting? Radio or TV? What most people think of as communication, I would consider modes of communication – in other words the method of delivering the message. And with...
Every company has it’s own culture – an agreed upon set of working values, habits and environment. My favorite definition is your company culture is what happens when you, as the owner, are out of the office. Do you have an engaged, productive and dynamic...
Have you ever walked into a store looking for a particular product, and even though you are looking right at the shelf you can’t see what you’re looking for? Or you see what you’re looking for but there are so many options you don’t know where to start? Now an...
Have you ever tried to sell something that is invisible to your customers? Such as selling your customers on the value of your service over the competition? Generally every business has something that they sell, because you can’t touch it or see it, can be a challenge...
The radio announcer on my local station was discussing a story that caught my attention. It was about a woman who was out entertaining clients at a restaurant and at the end of the night she tipped the waiter $175 instead of the $75 she had intended to. She realized...
Are You Missing the #1 Driver in Your Business? Do you remember about 7 years ago, everywhere in the news were reports that we we’re going to run out of oil within 10 years. It was on TV, newspapers, magazines, and blog posts. Suddenly there was an emphasis on...
