The Best Period of Opportunity in Our Lifetimes is Now
I’ve said it before, and I’ll say it again – crisis interrupts all patterns in business. And as small business owners, the best way to grow and evolve in a post-pandemic world is to take advantage of the new opportunities afforded to us at this ever-changing...
101 Best Service Industry Companies and Startups
Thank you to Best Startup US for mentioning me in their “101 Best Service Industry Companies and Startups” article. It is an honour to be included amongst many great businesses! Thanks for recognizing the impact of working with Kentucky businesses....
Should You Raise Your Prices?
Have you ever felt compelled to raise your prices as a business owner, but you didn’t because you were worried about your customers’ response? Small business owners often resist raising prices. They will go through extreme measures to delay or avoid it, even when...
Podcast Interview: Your Spectacular Life with Jodi Weitz
In a recent conversation with Jodi Weitz, the Founder and Host of Your Spectacular Life Podcast, we discussed Building Exceptional Customer Service – how important it is for businesses to make their customers fall in love with them, the joy I receive when I see...