As a business owner, you must make your team the hero when it comes to your customers. After all, they are the face of your business. And, they’re the ones that will make or break the experience your customer has with your brand. In this post, you’ll learn how to...
What if I told you that you could offer your customers even more than you do now while spending less to do so? This may be contradictory to everything you’ve ever known. After all, offering more should require more time, resources, and energy, right? Wrong! When you...
When the normal way of doing business is interrupted, those who adapt quickly will realize success, leaving everyone else struggling to catch up. What are the opportunities of a crisis in business and how do we capture them? How can business owners position themselves...
A hot trend in business is the subscription model. If you’re reading this, you’ve probably come across many opportunities for subscriptions as a consumer already, whether it be for a magazine, dog food, or even razors, supplements, and beauty products. Because of the...
Most business owners think that what they sell is their business, and what they do is what they sell. They even go so far as to categorize themselves solely by the product or service they sell. For example: “I’m in financial services.” “I sell cars.” “I own a grocery...
With eCommerce stores, massive online retailers, and more shopping being done online than ever before, it may seem like brick and mortar businesses are becoming a thing of the past. Although it’s true that online shopping is becoming more popular, there’s another...
