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Are you ready for 2022?

Are you ready for 2022?

Thanks to the pandemic, we’re coming up on two highly challenging years for business. But as painful as the pandemic has been, it has forced us to drop outdated ways of operating and embrace technology in a new way.  In this post, we’ll discuss how to start 2022...
You Get What You Reward

You Get What You Reward

Your outcomes directly correlate with your reward systems, meaning you get what you reward with your team and customers. In this post, you’ll learn why and how to create strategic reward structures so you get the outcomes you want.   A Lesson from Swedish Tax Law...
The Power of Coaching

The Power of Coaching

“You can’t read the label from inside the bottle.” When we’re inside our business, we can’t possibly get a good view of what it looks like holistically from the outside. Coaching is a valuable tool to expand thinking in order to get to the next level, the next, and...
Customer Communication Done Right

Customer Communication Done Right

I was recently interviewed on a podcast where the topic of customer communications came up. How do we do it? How do we do it right? In this post, you’ll learn the two levels of customer communication and how to effectively communicate in a way that drives profit, sets...
Podcast Interview: Less Talk More Do

Podcast Interview: Less Talk More Do

I had the pleasure of speaking with Lemar Griffin on his Podcast, Less Talk More Do. We talked about the importance of choosing something that you love to do, and finding opportunities to create solutions for your audience. Key takeaways: The importance of providing...