fbpx
Select Page

Don’t Believe the Hype!

A couple of years ago I gave a speech at Joe Polish’s Cash Creation Conference. Based on feedback, it has had the greatest impact of all speeches I have ever given. People still come to me saying “Don’t believe the hype!” – the message had...

The Happiness Advantage

There has been phenomenal scientific research about something called Positive Psychology. Basically we have gotten it all wrong! We think that if we get everything working perfectly then we will be happy. When scientifically over and over again what has been showing...

In Business, Less is Often More

Have you ever walked into a store looking for a particular product, and even though you are looking right at the shelf you can’t see what you’re looking for? Or you see what you’re looking for but there are so many options you don’t know where to start? Now an...

Selling the Invisible

Have you ever tried to sell something that is invisible to your customers? Such as selling your customers on the value of your service over the competition? Generally every business has something that they sell, because you can’t touch it or see it, can be a challenge...

You Can Be Right OR You Can Have Results

The radio announcer on my local station was discussing a story that caught my attention. It was about a woman who was out entertaining clients at a restaurant and at the end of the night she tipped the waiter $175 instead of the $75 she had intended to. She realized...

UpSolutions vs UpSelling

Engaging Your Team to Better Service Your Customers A Profit Generator Community Training Fully taking care of your customers’ needs means, based on what they are buying you identify other products, programs or services that would support them. The customer always has...