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Stuck? Try Reframing the question!

Stuck? Try Reframing the question!

Have you ever felt completely stuck in some area of your business (or life)? If you’re like me – probably many, many times! However I came across a very powerful technique called Reframing that is the best “unstucking” solution I have ever seen....

The Secret to Life is Practice

I listened to an interview once with the great violinist Isaac Stern. He was recounting a story of a fan approaching him and saying “I would give my right arm to play as well as you do” Isaac Stern’s reply was “No you wouldn’t, because...

Customer Complaints to Raving Fans

Complaints are one of the most challenging forms of customer communication, and yet they are often the most important. Complaints often deliver essential information on how to build your business AND an opportunity to turn a customer into a Raving Fan! But most...

TouchPoint Scorecard Video Tutorial

Discover how you can immediately boost profits, save time, and make your business more enjoyable! Once you realize who you are selling to and what they are looking for – you now have a literal roadmap  to new markets, customers and more revenue than you would ever...