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Pharmacy Team Training Module Six Audio

. The Profit Accelerator Formula brings together all of the content covered in the Profit Generator Program and allows you to take a challenge or problem that your customers are experiencing and identify and package your Solution. Your Customers’ problems are your...

Pharmacy Team Training Module Five Audio

. The Complaint Results Accelerator is an exercise to help separate out the emotion from the complaint and “mine it” for the message being communicated. It is also particularly useful when deliberating a customer’s complaint with your team – removes blame to open up a...