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Are You in Control of the Conversation?

When someone asks you what your product or service costs – how do you answer? Do you respond with the price and are left trying to justify it? Or do you use the “what does it cost” question to position the value you has to offer? Same question but...

You Can Be Right OR You Can Have Results

The radio announcer on my local station was discussing a story that caught my attention. It was about a woman who was out entertaining clients at a restaurant and at the end of the night she tipped the waiter $175 instead of the $75 she had intended to. She realized...

The Secret to Life is Practice

I listened to an interview once with the great violinist Isaac Stern. He was recounting a story of a fan approaching him and saying “I would give my right arm to play as well as you do” Isaac Stern’s reply was “No you wouldn’t, because...

The Simple Secret to Making Change Pain-Free

“Capital isn’t so important in business. Experience isn’t so important. You can get both these things. What is important is ideas. If you have ideas, you have the main asset you need, and there isn’t any limit to what you can do with your...