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Recently I had a chance to join my good friend Shannon Waller on her podcast Team Success. It was a delight to discuss my book UpSolutions and some of the stories behind the book.

Shannon is a passionate expert on entrepreneurial teams. With Strategic Coach, the premier entrepreneurial coaching company, since 1991, she’s the creator of The Entrepreneurial Team Program, a parallel program for team members of Coach clients that focuses on fostering a winning Entrepreneurial Attitude in its participants.

Listen to our interview to hear Shannon and I discuss the three mindset shifts necessary to transform your Team Members into Heroes, your Customers into Raving Fans, and your challenges into opportunities—and how to consistently lead to long-term success. Keep listening to hear more!

Click here to listen.