A Profit Generator Community Training
- Often it is the “Little Things” that sets your company apart in the minds of your customers
- When create great experiences with the Little Things, often the big things are taken care of
- Every company has an opportunity to create a couple of breakthrough experiences by taking care of the Little Things
- Customer Service IS Marketing. Customer service is about taking care of your customers so they want to continue to do business with you – this is the purpose of marketing.
- Paying attention to small details is a competitive advantage for smaller companies – relationship focused rather than lowest price.
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