Have you ever walked into a store looking for a particular product, and even though you are looking right at the shelf you can’t see what you’re looking for? Or you see what you’re looking for but there are so many options you don’t know where to start? Now an...
Have you ever tried to sell something that is invisible to your customers? Such as selling your customers on the value of your service over the competition? Generally every business has something that they sell, because you can’t touch it or see it, can be a challenge...
The radio announcer on my local station was discussing a story that caught my attention. It was about a woman who was out entertaining clients at a restaurant and at the end of the night she tipped the waiter $175 instead of the $75 she had intended to. She realized...
One of the mistakes that most business owners make is thinking about their sales as a one-time event. And it’s natural to think this way! In fact one of the essential metrics to measure in any business is their sales volume and revenue. The problem here is a...
There is a gap between how we think about our business, and how our customers think about our business. In our business we automatically think from business delivery mode – what we are doing in our business, for our customers. It takes stepping outside of our business...
The Profit Generator Community Team Engagement & Communication to Deliver a Consistent Customer Experience Your team are the people who generally have the most contact with your customers As your business grows, and your team grows, you need to continually...
