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How to Get Your Customers to LOVE YOU

How to Get Your Customers to LOVE YOU

Are you looking for a “shifting point” in your business? That piece of the puzzle that opens up a new level of results? I had the pleasure of diving deep into the Customer Experience with the host of The GoPROcast, Jeremy Torisk. The customer experience is the pulse...
How to Future-Proof Your Business

How to Future-Proof Your Business

If you’re reading this, you know that we’re going through a pivotal shift right now. Whether it’s business, politics, lifestyle, technology, communication, shopping…everything is changing at an exponential rate. But this isn’t anything new. Yes, the pandemic has...
The Gift of 2020: Infrastructure is DEAD

The Gift of 2020: Infrastructure is DEAD

As the year 2020 comes to a close, it’s easy to rattle off everything that didn’t go as planned this year. But there is at least ONE gift you may not have thought of, or may not even see as the gift it truly is (yet).  What is it? It’s the death of the pre-existing...
Podcast Interview: T-Shirts on the Streets of Toronto

Podcast Interview: T-Shirts on the Streets of Toronto

Alex Williamns of the Williams Redlich Broken Bulbs Podcast recently had me on to talk about how early failures can lead you to success in business. Inspired by the experiences of his grandfathers Oliver Williams and Manfred Redlich, Alex spends his life trying new...
What do we know now?

What do we know now?

What a year 2020 has been. We’ve dealt with a global pandemic, the impact on business of both fear in the marketplace and lockdown restrictions to slow transmission. To top is all off it’s been a topsy turvy year politically! What has been the impact for your...