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Not Your Fault, But it is Your Problem

“The best way to predict the future is to create it” Abe Lincoln. I was at a Disney Institute Training a couple of years ago at a Pharmacy Development Services conference and a story that they told stuck with me. All of your customer experiences are important because...

The Profit Generator Contest!

The Profit Generator Contest has officially launched! The Purpose of the Contest is to showcase how business owners are using the Profit Generator material in their business and what results they are producing. What can you win? First prize is a Customized OnSite...

Engage Your Best Customers with a Client Council

Engaging your Best Customers to Build Your Business! Setting up a Client Council A Profit Generator Community Training A Client Council is one of the most powerful way to develop your most important customer relationships, get their insight and feedback on your...

Harnessing Marketplace Forces

The Power of Increasing Efficiency There are two main marketplace forces every business is dealing with right now – one is increased competition and price pressure. The second is increased efficiency. To use the second marketplace force to our advantage, we must...