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UpSolutions vs UpSelling

How to Engage Your Team to Better Service Your Customers!   Have you ever experienced this? A young mother comes into the pharmacy with a sick child to get a fever medication. She is stressed, just wants to get home and take care of her child. Your team fills the...

The CBA Alphabet of Success!

Are You Missing the First Crucial Step to Breakthrough Results? Before you can achieve the results you desire, you have to be able to envision what you want to accomplish and believe that you can. This is also called shifting your paradigm. What is a paradigm?...

Profit Accelerator Formula – Carpet Cleaning example

The Profit Accelerator Formula brings together all of the content covered in the Profit Generator Program and allows you to take a challenge or problem that your customers are experiencing and identify and package your Solution. Your Customers’ problems are your...

The Profit Accelerator Formula – Pharmacy example

The Profit Accelerator Formula brings together all of the content covered in the Profit Generator Program and allows you to take a challenge or problem that your customers are experiencing and identify and package your Solution. Your Customers’ problems are your...

Staying Top of Mind

Staying Top of Mind with your Customers Marketing Alone is Not Enough! I was having a conversation with a business owner in Ireland recently and he made a comment that stood out for me. He said: “Guinness is the best known brand in Ireland, but they noticed that...