Articles & Podcast Interviews
Should You Raise Your Prices?
Have you ever felt compelled to raise your prices as a business owner, but you
didn’t because you were worried about your customers’ response?
Podcast Interview: Your Spectacular Life with Jodi Weitz
In a recent conversation with Jodi Weitz, the Founder and Host of Your Spectacular Life Podcast, we discussed Building Exceptional Customer Service...
Watch out for the Small Giants of the Financial World
We’re in challenging times but also the biggest opportunity of our lifetime.
Podcast Interview: James Robert Lay – Banking on Digital Growth
It was such pleasure speaking with James Robert Lay, the Founder and Host of Banking on Digital Growth Podcast. An important note for employees that...
The World is Shifting to Customer-Centricity
What is a Customer-Centric Approach?
It’s putting your customer at the center of your business strategy.
How to Get Your Customers to LOVE YOU
Are you looking for a “shifting point” in your business? That piece of the puzzle that opens up a new level of results? I had the pleasure of diving...
Customer Loyalty: Let Them Grant You a Monopoly
With so many team members leaving their jobs, your team members need to know that you value their efforts. An entrepreneur with a business mindset in 2022 isn’t afraid to let their team members shine.
Podcast Interview: Mac Attram, The Business Success Show
I had the great pleasure of speaking with Mac Attram, the Founder of MindSpace Coaching, on his Podcast, The Business Success Show. How do we...
Podcast Interview: Anne Bachrach, The Accountability Coach™
The other day I joined Anne Bachrach, The Accountability Coach™, on her Podcast. Here are some of the questions that Anne asks during the episode....
Customer Service Tips for Success: Three Tips to Share at Your Next Team Meeting
With so many team members leaving their jobs, your team members need to know that you value their efforts. An entrepreneur with a business mindset in 2022 isn’t afraid to let their team members shine.