Customer Communication Done Right

by Patti Mara

I was recently interviewed on a podcast where the topic of customer communications came up. How do we do it? How do we do it right? In this post, you’ll learn the two levels of customer communication and how to effectively communicate in a way that drives profit, sets...

Podcast Interview: Business Coaching with Patti Mara the BUSINESS COACH

by Patti Mara

I had the chance to speak with Phil Better on his Invest In Yourself: The Digital Entrepreneur Podcast about how the pandemic has had a huge impact on how we go about business and online marketing, and how to use that to your advantage. Things you’ll learn more about...

Podcast Interview: Less Talk More Do

by Patti Mara

I had the pleasure of speaking with Lemar Griffin on his Podcast, Less Talk More Do. We talked about the importance of choosing something that you love to do, and finding opportunities to create solutions for your audience. Key takeaways: The importance of providing...

Digital Transformation: Do or Die

by Patti Mara

It’s a fact: Every business will need to identify and implement a digital transformation in the next 5 to 7 years. Things are moving fast, especially in the realm of technology, and the pandemic has only expedited this inevitable evolution of business.  No, this...

Podcast Interview: How To Turn Your Team Into Heroes and Your Customers Into Raving Fans

by Patti Mara

I had a great discussion with Michael Grace of the Tech Pro Unicorn podcast about how to retain and motivate your team to reduce turnover and compete in being an employer of choice. We also discussed how to stay connected to customers outside of the mundane surveys we...