How to Make Your Team the Hero
Teamwork is an essential component of any successful business, and having a strong team of employees is key to creating a successful and productive workplace. However, for a team to be truly successful, each team member must step up and become a hero. For team members...
Are You Creating Certainty in the Minds of Your Customers?
As an independent business owner, it’s important to think about how you are engaging with your customers and creating a strong sense of certainty in their minds. This is essential to your business’s success, as customers need to be sure that they can trust you and...
Podcast Interview: TURN YOUR TEAMS INTO HEROES & CUSTOMERS INTO RAVING FANS
I recently was interviewed by Major Daughter on MDN TV Podcast. We spoke about how to turn your teams into heroes and customers into raving fans by leveraging the opportunity in change and positioning your businesses for success in challenging times. In today’s...