Articles & Podcast Interviews
Business Mindset: How to Add Value for Your Clients Without Losing Your Team Along the Way
With so many team members leaving their jobs, your team members need to know that you value their efforts. An entrepreneur with a business mindset in 2022 isn’t afraid to let their team members shine.
Podcast Interview: Patti Mara: UpSolutions (Customer Experience Before it Was a Term)
In this episode of The Science of CX Podcast, I spoke with Steve Pappas about how I’m always looking for the “shifting point” whether in coaching or...
Podcast Interview: The Business Reinvention Blueprint
I had a wonderful conversation with Kevin McShan on his Let’s Have This Conversation podcast, talking about my Business Reinvention Blueprint. In...
2022: The Year of the Small Giants
Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
Podcast Interview: Your Business is Not What You Sell
It was a pleasure to speak with Swire Ho on his podcast The Small Business Show. We had a discussing revolving around how your business is not what...
Are you ready for 2022?
Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
You Get What You Reward
Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
The Power of Coaching
Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
Customer Communication Done Right
Things are moving fast, and sometimes it can be hard to determine which trends are here to stay and which will soon come to pass.
Podcast Interview: Business Coaching with Patti Mara the BUSINESS COACH
I had the chance to speak with Phil Better on his Invest In Yourself: The Digital Entrepreneur Podcast about how the pandemic has had a huge impact...