Podcast Interview with Doug Utberg of Terminal Value Podcast – Value Based Branding
I recently was interviewed by Doug Utberg of Terminal Value Podcast. We had a great discussion about the importance of establishing a value-based branding plan for your business. This provides you a competitive advantage. ...
Podcast Interview: Your Spectacular Life with Jodi Weitz
In a recent conversation with Jodi Weitz, the Founder and Host of Your Spectacular Life Podcast, we discussed Building Exceptional Customer Service – how important it is for businesses to make their customers fall in love with them, the joy I receive when I see...
Podcast Interview: James Robert Lay – Banking on Digital Growth
It was such pleasure speaking with James Robert Lay, the Founder and Host of Banking on Digital Growth Podcast. An important note for employees that have worked for an organization for an extended period of time is: Customers don’t have the same expertise as you do...
How to Get Your Customers to LOVE YOU
Are you looking for a “shifting point” in your business? That piece of the puzzle that opens up a new level of results? I had the pleasure of diving deep into the Customer Experience with the host of The GoPROcast, Jeremy Torisk. The customer experience is the pulse...