Teamwork is an essential component of any successful business, and having a strong team of employees is key to creating a successful and productive workplace. However, for a team to be truly successful, each team member must step up and become a hero. For team members...
As an independent business owner, it’s important to think about how you are engaging with your customers and creating a strong sense of certainty in their minds. This is essential to your business’s success, as customers need to be sure that they can trust you and...
I recently was interviewed by Major Daughter on MDN TV Podcast. We spoke about how to turn your teams into heroes and customers into raving fans by leveraging the opportunity in change and positioning your businesses for success in challenging times. In today’s...
David Hatch of Leading with Integrity Podcast recently interviewed me regarding how to set up your company for future success Spoiler alert: it’s all about the people, make them heroes to your customers and your customers will become raving fans....
The challenges over the last several years have continued. As painful as the pandemic has been, it has forced us to drop outdated ways of operating and embrace technology in a new way. In this post, we’ll discuss progress made (and challenges dealt with) while...
It’s coming to the end of the year, and if you’re anything like me, I’m trying to complete open projects, clear up my desk and emails. Are there projects or tasks that you’ve been procrastinating or putting off? Do you have excuses for why you...
