fbpx
Customer Communication Done Right

Customer Communication Done Right

I was recently interviewed on a podcast where the topic of customer communications came up. How do we do it? How do we do it right? In this post, you’ll learn the two levels of customer communication and how to effectively communicate in a way that drives profit, sets...
The Power of Questions

The Power of Questions

Did you know your brain cannot ignore a question? Socrates tested this with his teaching method, which is now frequently used in schools and universities (and in sales!) worldwide: The Socratic Method. The Socratic Method is when the teacher leads by posing...
Podcast Interview: Less Talk More Do

Podcast Interview: Less Talk More Do

I had the pleasure of speaking with Lemar Griffin on his Podcast, Less Talk More Do. We talked about the importance of choosing something that you love to do, and finding opportunities to create solutions for your audience. Key takeaways: The importance of providing...
Digital Transformation: Do or Die

Digital Transformation: Do or Die

It’s a fact: Every business will need to identify and implement a digital transformation in the next 5 to 7 years. Things are moving fast, especially in the realm of technology, and the pandemic has only expedited this inevitable evolution of business.  No, this...