What business is your absolute go-to place? I have some stores like this. I’m happy to make them a monopoly and give them all of my purchasing power. Why? They have a culture of customer loyalty. They completely take care of my needs. I don’t feel a need to shop...
I had the great pleasure of speaking with Mac Attram, the Founder of MindSpace Coaching, on his Podcast, The Business Success Show. How do we actually turn your team into heroes? Heroes that are serving and giving their best, creating a better business, a better...
The other day I joined Anne Bachrach, The Accountability Coach™, on her Podcast. Here are some of the questions that Anne asks during the episode. 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived?2. How...
Creating relationships and adding value to the lives of our customers are the main factors that lead to sales and a better bottom line. So what do today’s consumers need in order to develop trust with business owners and keep coming back? Check out these three secrets...
With The Great Resignation continuing into the new year, business owners need to evolve in order to compete in the market and keep their team members. This requires a new business mindset. We’ve shifted from a focus on sales to finding solutions to your customer’s...
In this episode of The Science of CX Podcast, I spoke with Steve Pappas about how I’m always looking for the “shifting point” whether in coaching or business. The piece of the puzzle that opens up a new level of results. Key Takeaways from this episode: Finding the...
